최신Oracle B2B Service 2020 Implementation Essentials - 1Z0-1064-20무료샘플문제

A. It is exportable to Excel.

B. It allows users to save searches for later reuse.

C. It is searchable by date range, username, event type, event severity, and event duration.

D. It is enabled by default.

E. It is available only to authorized administrators.

A. nothing (DCS applications are always available to all users.)

B. a single "publish" action to complete the task

C. system administrator approval

D. moving the application to Staging and subsequently to Production status

A. You can completely eliminate the standard text appended by editing the message: SVC_EMAIL_ACK_FOR_KNOWN_CUST.

B. You have to edit the e-mail template and add HTML code to customize the standard text section.

C. You cannot completely remove the appended message text but you can edit the appended text by editing the message: SVC_EMAIL_ACK_FOR_KNOWN_CUST.

D. You can eliminate part of the standard message, but cannot remove the User Details section, by editing the message: SVC_EMAIL_ACK_FOR_KNOWN_CUST.

A. Use the "Manage Service Assignment Rules" task, access and lock the appropriate rules sets, create new rule(s), add conditions and actions, save and close.

B. Use the "Manage Service Request Assignment Object" task, access the applicable service requests, create and apply new rule set(s) to the service requests, add conditions and actions, save and close.

C. Use the "Manage Service Request Assignment Object" task, access and lock the appropriate objects, create new rule set(s), add conditions and actions, save and publish.

D. Use the "Manage Service Assignment Rules" task, access the appropriate rules sets, create new rule(s), add conditions and actions, save and publish.

A. Languages

B. Pages

C. Templates

D. Object triggers

E. Themes

F. UI components

G. Object workflows

H. Business objects

A. is required for every DCS instance

B. enables DCS user authentication through an identity management service (such as Engagement Cloud identity management)

C. also synchronizes userIDs and passwords between DCS and Engagement Cloud

D. is real time

A. the candidates of service requests to use as criteria for your rule assignments

B. the attributes of queues to use as criteria for your rule assignments

C. the attributes of service requests to use as criteria for your rule assignments

D. the rule sets you want to create and the rules to include in each rule set

E. the candidates of queues to use as criteria for your rule assignments

A. 1,2,3,4

B. 3,2,4,1

C. 2,4,3,1

D. 1,3,2,4