최신Oracle Knowledge Management 2020 Implementation Essentials - 1Z0-1037-20무료샘플문제
Which two queues have manual pull policy? (Choose two.)
Which five components can be used to filter the Authoring inbox? (Choose five.)
What is the purpose of an SLA in Knowledge base?
You observe that when customers search with the keyword "IPhone 7" they get thousands of results, but when they search with "IP7" they get fewer results.
You do not plan to modify any answer articles but want to get same the number of results whether customers search with keywords "IPhone 7" or "IP7" or any related search term.
What should you do?
In Knowledge Advanced, which three tasks can be filtered? (Choose three.)
Contact X is assigned to a Platinum SLA, which allows the contact to create a total of 250 incidents in a month.
Your client wants to reduce the number of incidents to 100.
Which action should you perform?
How is unconditional linking different from conditional linking for a linked column in a report?
Your client wants to block all employees' personal details and allow each employee's direct manager to access only the blood group, medical details, emergency contact number for emergency usage.
What kind of filter option should you use to allow a manager to generate an emergency details report?