최신Oracle Knowledge Management Cloud 2019 Implementation Essentials - 1Z0-1037무료샘플문제
Examine these statements about products, categories, and dispositions:
1. Maximum hierarchy level of product/category is five.
2. A disposition cannot be seen in the customer portal.
3. Deleting a product classification will not cause any issue in rules.
4. A parent product can only be deleted after deleting all child products.
Which statements are true?
In the Actions to Take drop-down list of Knowledge Advanced, which three actions can you use to tune a question?
Your client wants a report to see all the incidents with status grouped under the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?
How do you pass Oracle Service Cloud username and password credentials to RightNowSyncPortClient?
In Knowledge Advanced, if 1000 documents were linked to cases 1000 times before tuning, then how many times should they be linked after tuning, such that the tuning impact is negative and you may need to revise the changes?
You observe that when customers search with the keyword "IPhone 7" they get thousands of results, but when they search with "IP7" they get fewer results.
You do not plan to modify any answer articles but want to get same the number of results whether customers search with keywords "IPhone 7" or "IP7" or any related search term.
What should you do?
Which two statements are true about Connect Web Services? (Choose two.)
Which two components are used by the Knowledge Advanced Task Management facility to automatically generate tasks? (Choose two.)