Oracle 1z0-1003-22 : Oracle Field Service 2022 Implementation Professional

An Oracle Field Service Cloud (OFSC) Enterprise customer has decided to provide their technicians with access to a map layer showing real-time traffic updates.
The User Type for those technicians has been updated with the 'Use real-time traffic data' feature enabled, and all activities will have resolved coordinates provided when they are created.
Which two statements are correct regarding what those technicians will experience when signed into the OFSC Core Application with that feature enabled?

• A. Upon route activation, the travel durations to all of the activities along their route will be updated with real-time traffic data.
• B. When the technician completes an activity, only the travel duration to their next activity will be updated with real-time traffic data.
• C. Upon route activation, only the travel duration to their first activity will be updated with real-time traffic data.
• D. When the technician completes an activity, the travel durations to the rest of the activities along their route will be updated with real-time traffic data.

Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time?

• A. Add a shift to a resource's calendar.
• B. Add a work schedule to a resource's calendar.
• C. Add a shift override to a resource's calendar.
• D. Add working time to a resource's calendar.

A resource is assigned a work skill group that contains 'skill A' with a 90% skill levjel. The same 'skill A' is also assigned to them directly with a level of 100%.
How will routing consider that resource's level for 'skill A' for activity assignment decisions?

• A. The work skill group assignment takes precedence, so routing will consider the resource to have a level or 90% for 'skill A'.
• B. Routing wiil consider the resource's level to be an average of the level from the group and the individually assigned 'skill A1 (95%).
• C. OFSC will prevent such a situation by presenting an error when the same skill is assigned with conflicting levels.
• D. The individual skill assignment takes precedence, so routing will consider the resource to have a level of 100% for 'skill A'.

An activity with an "Installation" work skill exists in a bucket and is ready to be routed.
The resource has no work skills designated on his or her record, but qualifies for that activity in all other categories.
How does routing handle the assignment of this activity?

• A. Routing fails with a "no resource with required work skills" error.
• B. Routing allows the activity to be assigned to that resource.
• C. Routing does not assign the activity to the resource and removes all assigned work that exists on that resource.
• D. Routing uses the work skill conditions to add the missing "Installation" work skill to the resource before assigning the activity to that resource.

A Company has a policy that "Gas Leak" and "Repair" Activity Types must be scheduled immediately to the nearest field resource.
In addition, the company needs to ensure that the system routes gas leaks with a higher priority than repairs.
What configuration must be used to support this requirement?

• A. Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Repair, Gas Leak. Set the route plan run schedule = immediately.
• B. Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Gas Leak, Repair. Set the route plan run schedule = immediately.
• C. Set a message step that updates the Resource ID property on the activity with the ID of the closest resource to the job when the activity is added to the bucket.
• D. Create a route plan with the cost of not assigning set higher for "Gas Leak" than "Repair" and set the run schedule to Run Routing = Recurrent and Interval = 1 min.