최신SAP Certified Associate - Implementation Consultant - SAP Service Cloud - C_C4H51_2405무료샘플문제

A. Code list restrictions are not possible for the Time Type field.

B. Time sheets can be submitted for approval.

C. Automatic time recording can be done by choosing "Start recording" and "Stop recording".

D. You can activate Microsoft Outlook integration for time recording.

E. Time recording can be done without assignment to a ticket.

A. Maintain Page Layout

B. Workflow Action: Manual Field update

C. Disable Personalization

D. Code List Restriction

A. Determining fine-tuning settings

B. Reporting purposes

C. Determining service level assignments

D. Controlling validity of the service catalog

E. Determining responsibility for tickets

A. Alternating, time and counter-based

B. Absolute, counter-based

C. One time, time and counter-based

D. One time - no condition, time and counter-based

A. Page layout

B. Validation rule

C. Delegation

D. Code list restriction

A. Territories

B. Business roles

C. Validation rules

D. Code list restrictions

A. Contract

B. Ticket

C. Warranty

D. Maintenance plan

A. When an agent creates a ticket with a registered product, the warranty is automatically determined.

B. The agent is prompted to upsell a warranty to the customer.

C. Routing rules can be applied to warranties.

D. The system can be set up so that certain incident categories are not covered.

A. Installed bases

B. Contacts

C. Service contracts

D. Registered products