최신SAP Certified Associate - Organizational Change Management - C_OCM_2503무료샘플문제

A. Align the initial change plan with the key stakeholders of the impacted business units to ensure their buy-in

B. Consider interdependencies between change management tasks and key project milestones to ensure synchronization with the project plan

C. Only start the development when the available information allows detailed planning to avoid later adjustments

D. Use a different planning tool than the project manager to enhance the visibility of change management within the project

A. Benefits and investments

B. Non-targets

C. Training and enablement offerings

D. Risks and issues

E. Key facts and figures

A. Users experience stress and frustration because they must unlearn previous habits.

B. Users feel underchallenged and bored by additional repetitive tasks they have to take over.

C. Users demonstrate a "not-invented-here" attitude towards the new cloud standard and show a lack of buy-in.

D. Users are resistant to learning the technical skills for adapting the new cloud solution to their individual needs.

A. The results of the lessons learned activity should be treated confidentially

B. A predefined structure and scope of topics help to cover all relevant aspects

C. A workshop setting is the best way to capture lessons learned

D. The focus on topics that didn't go well saves time during the workshop

E. Clear rules of engagement, such as "avoid finger-pointing," facilitate the process

A. Lacking options for the users to raise questions during the info sessions

B. Lacking involvement of the change manager in the planning and conduction of the info sessions

C. Lacking commitment of the top management regarding the info sessions

D. Lacking analysis of the underlying reasons for resistance towards the new cloud solution

A. Mapping of SAP roles to employees

B. Conduction of a pulse check

C. Measurement of actual user adoption metrics

D. Development of the user adoption strategy

A. The HR department

B. Employee representative or works council

C. Senior managers of impacted business units

D. The IT department

E. The project sponsor

A. Only collect "lessons learned" if you expect significant insights.

B. Define a suitable mix of user adoption metrics.

C. Measure the Return on Investment of change management.

D. Communicate change effectiveness data openly into the organization.

A. Relevant methodological skills, such as facilitation, mediation, or problem-solving skills

B. Comprehensive knowledge of the relevant change management concepts and tools

C. Broad technical expertise regarding the implemented cloud solution

D. Excellent soft skills, such as being a good communicator, team player, and networker

E. In-depth know-how of the best practice processes implemented with the cloud solution