최신SAP Certified Associate - Design Thinking - C_THINK1_02무료샘플문제

A. To put a human face on otherwise abstract data about users

B. To build a common ground within the team on an emotional level.

C. To identify extreme users and understand their needs

D. To identify the pain points of the users and to develop empathy

A. By asking binary questions.

B. By asking "why" questions

C. By understanding the user types and the context of the challenge

D. By observing the environment, tools used and body language

A. Generate as many ideas as possible.

B. Iterate from solution to problem space.

C. Validate ideas with users

D. Prioritize ideas

A. Observing.

B. Trying out the user experience

C. Performing market analysis

D. Asking people

E. Studying analyst reports

A. Customer journey map

B. Low-fidelity prototyping

C. Value maps.

D. The reframing technique

A. Strategies

B. Tasks.

C. Success factors

D. Objectives

E. Maturity assessments

A. Journey map

B. Concept map

C. Role play

D. Storyboard.

A. Why is the user interface confusing?

B. Do you think we should display the user profile on the left?

C. Do you like the user interface?

D. Is it difficult to fill out the displayed form?

A. Would you prefer to skip this step in the process?

B. What do you do when you arrive at office?.

C. Can you show me how you interact with the software?

D. Why do you feel stressed during this process?