최신Genesys Cloud CX Certified Professional - Consolidated - GCP-GCX무료샘플문제
문제1
The_________for iOS leverages the form factor of iOS tablets to help supervisors, managers, and executives make faster, more effective managerial and operational decisions
The_________for iOS leverages the form factor of iOS tablets to help supervisors, managers, and executives make faster, more effective managerial and operational decisions
정답: A
설명: (ITDumpsKR 회원만 볼 수 있음)
문제2
You must define the phone configuration in Genesys Cloud CX to associate with a physical phone.
What binds the phone's settings in Genesys Cloud CX to a physical phone?
You must define the phone configuration in Genesys Cloud CX to associate with a physical phone.
What binds the phone's settings in Genesys Cloud CX to a physical phone?
정답: A
설명: (ITDumpsKR 회원만 볼 수 있음)
문제3
A dynamic report on Genesys Cloud CX is a customizable report that allows the user to select the data and metrics that they want to include in the report and how it is presented
A dynamic report on Genesys Cloud CX is a customizable report that allows the user to select the data and metrics that they want to include in the report and how it is presented
정답: B
설명: (ITDumpsKR 회원만 볼 수 있음)
문제4
Which of following file formats are available to export a report? (Choose three.)
Which of following file formats are available to export a report? (Choose three.)
정답: B,C,D
설명: (ITDumpsKR 회원만 볼 수 있음)
문제5
Currently, you manage all agents' schedules using a spreadsheet. This shows when each agent is working, when they are on breaks, and when they have meetings or other events that take them away from the queue. You would like to manage these in an easier and more automated way.
Which Genesys Cloud CX contact center feature can you use to replace and automate the spreadsheet schedule?
Currently, you manage all agents' schedules using a spreadsheet. This shows when each agent is working, when they are on breaks, and when they have meetings or other events that take them away from the queue. You would like to manage these in an easier and more automated way.
Which Genesys Cloud CX contact center feature can you use to replace and automate the spreadsheet schedule?
정답: D
설명: (ITDumpsKR 회원만 볼 수 있음)
문제6
Select all access level permission types for workspace (Documents > Workspace) membership. (Choose three.)
Select all access level permission types for workspace (Documents > Workspace) membership. (Choose three.)
정답: B,E,F
설명: (ITDumpsKR 회원만 볼 수 있음)
문제7
Alerts that have been read are not included in the alert count, even if they are still active.
Alerts that have been read are not included in the alert count, even if they are still active.
정답: A
설명: (ITDumpsKR 회원만 볼 수 있음)
문제8
Where can call recording be enabled?
Where can call recording be enabled?
정답: A
설명: (ITDumpsKR 회원만 볼 수 있음)
문제9
Policies automate repetitive quality management tasks.
Which of the following items could be defined as policies? (Choose three.)
Policies automate repetitive quality management tasks.
Which of the following items could be defined as policies? (Choose three.)
정답: B,C,E
설명: (ITDumpsKR 회원만 볼 수 있음)
문제10
Genesys Cloud CX Collaborate supports video chat with upto_____people simultaneously
Genesys Cloud CX Collaborate supports video chat with upto_____people simultaneously
정답: B