최신Genesys Cloud CX: Scripting Certification - GCX-SCR무료샘플문제
문제1
You can modify the data type of a variable once it has been created.
You can modify the data type of a variable once it has been created.
정답: A
설명: (ITDumpsKR 회원만 볼 수 있음)
문제2
You are creating a script with multiple pages that have a common header section. Choose an efficient way to create multiple page scripts.
You are creating a script with multiple pages that have a common header section. Choose an efficient way to create multiple page scripts.
정답: B
설명: (ITDumpsKR 회원만 볼 수 있음)
문제3
You are a contact center administrator and are required to create a script to allow agents to write data to an external CRM. Select the correct sequence.
1. Create a Script.
2. Configure the CRM integration in Genesys Cloud CX.
3. Give necessary permission to agents to view and execute data actions.
4. Configure the respective data action of the configured CRM in Scripts.
5. Enable the Data Actions property in the script.
You are a contact center administrator and are required to create a script to allow agents to write data to an external CRM. Select the correct sequence.
1. Create a Script.
2. Configure the CRM integration in Genesys Cloud CX.
3. Give necessary permission to agents to view and execute data actions.
4. Configure the respective data action of the configured CRM in Scripts.
5. Enable the Data Actions property in the script.
정답: C
설명: (ITDumpsKR 회원만 볼 수 있음)
문제4
Select the categories of Prompts in Architect. (Choose two.)
Select the categories of Prompts in Architect. (Choose two.)
정답: A,D
설명: (ITDumpsKR 회원만 볼 수 있음)
문제5
Devlin is assigned to create multiple scripts with many common sections, so he decides to create a script template from an existing script. To create a script template, help him to select the correct option in the image.
Devlin is assigned to create multiple scripts with many common sections, so he decides to create a script template from an existing script. To create a script template, help him to select the correct option in the image.
정답: D
설명: (ITDumpsKR 회원만 볼 수 있음)
문제6
Which action in a contact center allows agents to transfer interactions seamlessly without requiring them to remember the destination?
Which action in a contact center allows agents to transfer interactions seamlessly without requiring them to remember the destination?
정답: C
설명: (ITDumpsKR 회원만 볼 수 있음)
문제7
Your company has just acquired a new building, and you have to add this new location to Genesys Cloud CX.
What are the prerequisites to perform this task? (Choose two.)
Your company has just acquired a new building, and you have to add this new location to Genesys Cloud CX.
What are the prerequisites to perform this task? (Choose two.)
정답: B,C
설명: (ITDumpsKR 회원만 볼 수 있음)