최신HP Selling HP PS Lifecycle Services 2023 - HP2-I47무료샘플문제

A. Ask to see a list of the failed hard drives and batteries along with a screenshot of the error messages received

B. Enroll the customer in the HP Hardware Diagnostics Service, which sends alerts based on the date of purchase and expected life of the hard drives and batteries.

C. Discuss the options available to set up automatic alert notifications for all internal components including hard drives and batteries.

D. Explain that customers who purchase and register HP Active Care receive proactive alerts about device issues and create a service case.

A. They are attached to hardware by the device serial number and sold as a transactional upfront payment.

B. They are sold with flexible payment terms and coverage options, offer standard and custom options, and are renewable.

C. They are available as a contractual service and can be sold at any time as a standard SKU offering

D. They are sold as a transactional upfront payment although they require special terms and a minimum threshold.

A. Compile a list of issues customers have had with the competitor's services

B. List the different HP Services websites that the customer can visit for more information

C. Refer to the battlecards for the various HP Lifecycle Services

D. Visit the competitor's website to read the descriptions of their services

A. HP Collaborate Services

B. HP Fix Services

C. HP Device Media Retention

D. HP Renew Services

E. HP Set Up Services

F. HP Post Warranty Services