최신Peoplecert ITIL 4 Specialist: Business Relationship Management - ITIL-4-BRM무료샘플문제
문제1
What is an output of the 'managing business relationship journeys' process?
What is an output of the 'managing business relationship journeys' process?
정답: D
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문제2
Which is NOT an input to the 'Managing business relationship journeys' process?
Which is NOT an input to the 'Managing business relationship journeys' process?
정답: D
설명: (ITDumpsKR 회원만 볼 수 있음)
문제3
Which activity is typically a responsibility that is shared between a business relationship manager and a business relationship agent?
Which activity is typically a responsibility that is shared between a business relationship manager and a business relationship agent?
정답: D
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문제4
As part of a stakeholder analysis, a senior manager has been identified who has financial control over BRM activities and is keen to see BRM succeed within the organization.
Which communication strategy should be used for this stakeholder?
As part of a stakeholder analysis, a senior manager has been identified who has financial control over BRM activities and is keen to see BRM succeed within the organization.
Which communication strategy should be used for this stakeholder?
정답: C
설명: (ITDumpsKR 회원만 볼 수 있음)
문제5
What technique is MOST appropriate to help a business relationship manager understand how a customer affects the business relationship journey?
What technique is MOST appropriate to help a business relationship manager understand how a customer affects the business relationship journey?
정답: B
설명: (ITDumpsKR 회원만 볼 수 있음)