최신Peoplecert ITIL Foundation (Version 5) - ITILFNDv5무료샘플문제

A. Considering all components of the service value system when making decisions

B. Automating repetitive and manual tasks

C. Ensuring all activities result in value creation for the stakeholders

D. Assigning responsibility for improvements to a single team

A. Continuous deployment automatically deploys changes to production

B. Continuous delivery requires manual code integration

C. Continuous delivery eliminates testing activities

D. Continuous deployment prevents frequent releases

A. By defining organizational roles and responsibilities needed for product development

B. By managing relationships with external suppliers

C. By enabling the use of data, information, and technology required to deliver services

D. By defining workflows and activities required for product development

A. The social responsibility of a service provider

B. The speed of service development

C. How quickly incidents are resolved

D. How well a service meets agreed requirements and expectations

A. Wasting time and losing valuable existing capabilities and resources

B. Failing to gather feedback needed to guide gradual improvement

C. Overcomplicating solutions by ignoring practical, simple approaches

D. Losing opportunities for collaboration and shared understanding across teams

A. Deliver

B. Design

C. Transition

D. Support