최신Oracle Knowledge Management Cloud 2017 Implementation Essentials - 1z1-980무료샘플문제

A. Connect Web Services should only be used for read-only data.

B. Connect Web Services can be used to integrate with other applications that require Oracle Service Cloud Data including integrating from Agent Desktop Add-ins.

C. If there is a requirement to extend Agent Desktop, Connect Web Service cannot be used within a Desktop Add-In.

D. Connect Web Services can be used anytime you are looking to extend the functionality offered by Oracle Service Cloud.

A. the maximum number of days allowed for the resolution of an incident as per the business hours.

B. initial response time limit to all customer inquiries within one business day.

C. individual time limits for the initial response time and subsequent resolution as per the business hours.

D. the overall maximum time limit for the initial response and resolution for each incident.

A. number of answers linked to that answer

B. solved count based on customer activity

C. number of searches for that answer article

D. display position

A. to provide access to the answers based on the customer service level agreement matching the answers' access level

B. to group and refine related answers based on the product and the service level

C. to give permission to users to add questions in a forum based on the service level

D. to rank customers based on the number of answers posted in a forum based on the service level

A. editing a user's profile to grant permissions to use the custom object workspace

B. creating a workspace

C. defining relationships with other custom objects or standard objects

D. adding the workspace to a user's navigation set

E. creating standard reports

F. creating system attributes

A. variables

B. grouping

C. drill-down filters

D. dashboards

E. drill-down links

A. configured workflow processes

B. content life cycle events

C. privileges

D. user roles

E. notification configuration

A. When executing a query against a report database, a maximum of 20,000 rows can be returned.

B. When executing a query against a report database, a maximum of 100,000 rows can be returned.

C. When executing a query against an operational database, a maximum of 100,000 rows can be returned in a single request.

D. The combination of the multi-object Create, Get, Update & Destroy operations and the Batch operations is limited to 10,000 total input objects per SOAP request.

E. The server enforces a maximum of 10,000 objects when invoking any one of the Create, Get, Update or Destroy operations.

F. When executing a query against an operational database, a maximum of 20,000 rows can be returned in a single request.