Salesforce AP-209 : Advanced Field Service Accredited Professional

Salesforce Advanced Field Service Accredited Professional은 해당 분야의 전문성을 공식적으로 입증해 주는 인증 시험입니다. ITDumpsKR의 AP-209 모의고사로 체계적으로 준비하면 취득까지의 길이 훨씬 수월해집니다. 지금 바로 70문항 풀이를 시작해 보십시오.

Salesforce AP-209 시험 개요:

Salesforce AP-209 시험 요강 주제:

Salesforce AP-209 응시 전 알아두어야 할 질문들

최신 Accredited Professional AP-209 무료샘플문제

문제 #1

Green Energy Solutions employs a field workforce and must ensure they have coverage to respond to emergencies, which may occur at any given time. GES' field service organization consists of several business units configured as Service Territories, of which a resource may support simultaneously.
Resources do not work in more than a single timezone at a given time, however, GES is looking for a solution to allow their resources to be available for emergency work in the off-hours, in all the territories that they may support.
Which solution should a consultant recommend?

A. Service Resources cannot be assigned to more than one Service Territory
B. Create a shift for the Service Resource without a specified Service Territory, set the time slot type to
'Designated' and verify that the shift is contained in the Primary Territory membership dates
C. Create a shift for the Service Resource without a specified Service Territory, use recordset filter criteria to apply to emergencies only, and verify that the shift is contained in the Primary Territory membership dates
D. Create a shift for each Service Territory the Service Resource may belong to, set the time slot type to
'Designated' to apply to emergencies only, and verify that the shift is contained in the Primary Territory membership dates

문제 #2

A customer needs to cancel all appointments within a specific area due to climate changes that boosted a bushfire.
How should a consultant recommend implementing this requirement?

A. Draw a polygon on the map for the bushfire area and use the bulk action to 'Unschedule' the appointments
B. Create a report for the appointments that are located in this area and use a data import tool to change the appointment's status to 'Canceled'
C. Change the priority for the appointments to a low priority and run 'In-Day Optimization'
D. Create a custom list view for the appointments that should be cancelled, select the appointments and use the 'Unschedule' action

문제 #3

Which two statements describe 'Global Optimization' accurately?

A. Global Optimization is the only process that supports Service Objectives and Work Rules that are defined in the Scheduling Policy
B. Global Optimization runs faster than the Auto Scheduling process
C. It's recommended to run Global Optimization during the day of service to fix unexpected in-day changes
D. Optimization can move appointments that were previously scheduled, meaning that the optimizer can slide scheduled service appointments right or left of their current time slot
E. The Global Optimization process can assess millions of time slots and mobile worker options to produce schedules

문제 #4

Which parts of the 'Dispatcher Console' support adding Custom Actions? (Choose 3 options)

A. Multiple Service Appointments in the Appointment list
B. Individual Service Resources in the Gantt
C. Child Service Territories in the Gantt
D. Multiple Service Resources in the Gantt
E. Individual Service Appointments in the Appointment list

문제 #5

Which of the following objects have fieldsets that allow controlling how the data is displayed in the
'Dispatcher Console'? (Choose 3 options)

A. Assigned Resource
B. Service Appointment
C. Service Territory
D. Service Resource
E. Resource Absence

질문과 대답: