최신Salesforce Advanced Field Service Accredited Professional - AP-209무료샘플문제

A. Create 'Count Rule' Work Rule and include it in the Scheduling Policy

B. Create 'Extended Match' Work Rule and include it in the Scheduling Policy

C. Create 'Match Field' Work Rule and include it in the Scheduling Policy

D. Create 'Match Boolean' Work Rule and include it in the Scheduling Policy

A. From the 'Dispatcher Console', after pressing 'Schedule' action, select 'Include Assets'

B. The customer will need to purchase licenses for the Assets and then set them up as Service Resources

C. Add the Asset as a lookup on the Service Appointment being scheduled

D. On the Asset record, set the Boolean field 'Use for Scheduling' to 'True'

A. Deactivate the Service Resource

B. Add the 'Active Resources' Work Rule to the Scheduling Policies

C. Add the 'Excluded Resources' Work Rule to the Scheduling Policies

D. Delete the Service Resource

A. Post the photo via the 'Feed' tab

B. Edit the Work Order record through the SFS Mobile App and add the photo as an attachment

C. Leverage the Field Service Mobile flow and add image upload component

D. Use a quick action of type 'Attach File'

E. Use a quick action of type 'Upload Photo'

A. Under the 'Field Service Settings', go to the 'Mobile App Configuration' tab and select which users should be included in the geolocation collection process

B. Under the 'Field Service Mobile Settings', set the 'Collect Service Resource Geolocation History' to
'True'

C. Create two 'Field Service Mobile Settings' records and assign it to the relevant profiles, one with the
'Collect Service Resource Geolocation History' set to 'True' and the other set to 'False'

D. Under the 'Field Service Settings', go to the 'Mobile App Configuration' tab and select which profiles should be included in the geolocation collection process

A. Create two Work Order Line Items, with parent-child dependency. Each Work Order Line Item has one Service Appointment: The parent Work Order Line Item has one Service Appointment (Multi Day) for installation, and one Service Appointment for training. Leverage Crews and add a Training resource as a Crew Member on the last day of the Service Appointment

B. Create Work Order and two Service Appointments: one Service Appointment (Multi Day) for installation, and one Service Appointment for training. Leverage 'Complex Work' to ensure the training is done after the installation

C. Create Work Order and two Work Order Line Items, each Work Order Line Item has one Service Appointment: one Service Appointment (Multi Day) for installation, and one Service Appointment for Training. Leverage 'Complex Work' to ensure the training is done after the installation

D. Create Work Order and two Work Order Line Items, each Work Order Line Item has one Service Appointment: one Service Appointment (Multi Day) for installation, and one Service Appointment for training. When the installation Service Appointment is scheduled, update the training Service Appointment so the 'Earliest Start Date' is the day after the 'Scheduled End Date' of the installation Service Appointment

A. Update the 'Skill Level' Service Objective to 'Least Qualified'

B. Leverage a 'Match Boolean' Work Rule to match on a custom field 'Is Junior'

C. Increase the installation 'Skill Level' for the senior resources, and increase the 'Skill Level Service Objective' weighting

D. Assign a 'Preferred Resource' to a junior service resource when a customer has an installation job

E. Increase the resource's priority on the junior Service Resource records, and increase the 'Resource Priority' Service Objective weighting