최신Salesforce Certified Experience Cloud Consultant - EX-Con-101무료샘플문제
문제1
Ursa Major Solar (UMS) uses a third party to manage low-severity tickets using its legacy system.
Sometimes, third-party agents have to create cases on behalf of UMS customers.
Which user licenses should the implementation practitioner recommend for third-party staff?
Ursa Major Solar (UMS) uses a third party to manage low-severity tickets using its legacy system.
Sometimes, third-party agents have to create cases on behalf of UMS customers.
Which user licenses should the implementation practitioner recommend for third-party staff?
정답: C
설명: (ITDumpsKR 회원만 볼 수 있음)
문제2
A consultant is asked to set up a new experience using the Customer service template. The articles from an existing knowledge base must be exposed in the new site.
What are the two ways the consultant should associate the articles with topics?
Choose 2 answers
A consultant is asked to set up a new experience using the Customer service template. The articles from an existing knowledge base must be exposed in the new site.
What are the two ways the consultant should associate the articles with topics?
Choose 2 answers
정답: B,D
설명: (ITDumpsKR 회원만 볼 수 있음)
문제3
Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates shouldZRS consider to build the portal?
Choose 2 answers
Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates shouldZRS consider to build the portal?
Choose 2 answers
정답: A,B
설명: (ITDumpsKR 회원만 볼 수 있음)
문제4
Ursa Major Solar would like to expose the custom object SolarPanels to its customer portal. This particular object contains 150 fields, and a majority of the fields are technical codes and internal information.
How shouldthe administrator limit the fields available in the customer portal?
Ursa Major Solar would like to expose the custom object SolarPanels to its customer portal. This particular object contains 150 fields, and a majority of the fields are technical codes and internal information.
How shouldthe administrator limit the fields available in the customer portal?
정답: D
설명: (ITDumpsKR 회원만 볼 수 있음)
문제5
Insightopia's Experience Cloud site went live on the first day of the last month. The launch has been very successful, and the number of community members has reached the first milestone of 10,000. The Experience Cloud site manager wants to implement gamificationmethods to increase engagement and adoption.
What should be the recommended approach for implementing gamification?
Insightopia's Experience Cloud site went live on the first day of the last month. The launch has been very successful, and the number of community members has reached the first milestone of 10,000. The Experience Cloud site manager wants to implement gamificationmethods to increase engagement and adoption.
What should be the recommended approach for implementing gamification?
정답: C
설명: (ITDumpsKR 회원만 볼 수 있음)
문제6
Bloomington Caregivers (BC) intends to launch a company-wide project to create personalized experiences for its providers, vendors installers, and patients. BC'sbusiness processes and workflow flow industry standards and common practices, mostly driven by compliance and regulatory mandates.
What should BC closely into during the evaluation phase?
Bloomington Caregivers (BC) intends to launch a company-wide project to create personalized experiences for its providers, vendors installers, and patients. BC'sbusiness processes and workflow flow industry standards and common practices, mostly driven by compliance and regulatory mandates.
What should BC closely into during the evaluation phase?
정답: A
설명: (ITDumpsKR 회원만 볼 수 있음)
문제7
Northern Trail Qutfitters (NTO) would like to create a publicKnowledge base for the general public to be able to view articles, manuals, and FAQs.
Which template should NTO select when building its site?
Northern Trail Qutfitters (NTO) would like to create a publicKnowledge base for the general public to be able to view articles, manuals, and FAQs.
Which template should NTO select when building its site?
정답: C
설명: (ITDumpsKR 회원만 볼 수 있음)
문제8
AW Computing wants to create a site that gives customers access to Knowledge articles and peer-to-peer conversations, with the aim of decreasing the number of calls to its support organization.
What should AW Computing do to accomplish this goal?
AW Computing wants to create a site that gives customers access to Knowledge articles and peer-to-peer conversations, with the aim of decreasing the number of calls to its support organization.
What should AW Computing do to accomplish this goal?
정답: D
설명: (ITDumpsKR 회원만 볼 수 있음)
문제9
Universal Containers (UC) wants to build a product registrationsite to allow guest users to register a product.
The
functionality will involve a multi-step flow.
How should UC enable the guest user to run the flow?
Universal Containers (UC) wants to build a product registrationsite to allow guest users to register a product.
The
functionality will involve a multi-step flow.
How should UC enable the guest user to run the flow?
정답: B
설명: (ITDumpsKR 회원만 볼 수 있음)
문제10
Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments.
What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.
Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments.
What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.
정답: A,B,C
설명: (ITDumpsKR 회원만 볼 수 있음)
문제11
DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor.
DR has decided to use independent agents to manage claims.
Which two feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers
DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor.
DR has decided to use independent agents to manage claims.
Which two feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers
정답: A,C
설명: (ITDumpsKR 회원만 볼 수 있음)
문제12
Which component can be embedded into an Experience Cloud site to start conversations with customers using the channels they prefer?
Which component can be embedded into an Experience Cloud site to start conversations with customers using the channels they prefer?
정답: B
설명: (ITDumpsKR 회원만 볼 수 있음)
문제13
Northern Trail outfitters (NTO) aims to provide personalization by encouraging its individual customers to self-register in its B2C Experience site. NTO is not looking to create a placeholder account.
NTO Experience consultant has set up self-registration in its Login and Registration pages. NTO's site manager has configured the Allow external users to self-register'' option. NTO uses Customer Community Plus Licenses.
Which two steps are needed to complete self-registration in NTO's Experience site?
Choose 2 answers
Northern Trail outfitters (NTO) aims to provide personalization by encouraging its individual customers to self-register in its B2C Experience site. NTO is not looking to create a placeholder account.
NTO Experience consultant has set up self-registration in its Login and Registration pages. NTO's site manager has configured the Allow external users to self-register'' option. NTO uses Customer Community Plus Licenses.
Which two steps are needed to complete self-registration in NTO's Experience site?
Choose 2 answers
정답: B,C
설명: (ITDumpsKR 회원만 볼 수 있음)