Salesforce Energy-and-Utilities-Cloud : Salesforce Energy and Utilities Cloud Accredited Professional Exam

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Salesforce Energy-and-Utilities-Cloud 시험 개요:

Salesforce Energy-and-Utilities-Cloud 시험 요강 주제:

Salesforce Energy-and-Utilities-Cloud 응시 전 알아두어야 할 질문들

최신 Accredited Professional Certification Energy-and-Utilities-Cloud 무료샘플문제

문제 #1

An administrator for an energy company recently built a new FlexCard that shows whether a customer is enrolled in autopay.
How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?

A. Create a Lightning Web Component wrapper for the FlexCard and add it onto the page.
B. Edit the Lightning Record or App Builder and place the FlexCard LIC onto the page.
C. Open the object ' s page layout and add the FlexCard LWC ante the layout.
D. Create a VisualForce Page wrapper for the FlexCard and add it onte the page.

문제 #2

An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What ' s the preferred method to configure the application security to meet the requirement?

A. A consultant should create new permission sets to grant appropriate access to all required objects.
B. A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
C. A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
D. The Customer Acquisition Management application cannot support unauthenticated self serve portal users

문제 #3

A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.
How can the utility company best meet these requests using Energy and Utilities Cloud?

A. Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.
B. Work with an external debt collection agency to ensure customers pay their outstanding amount.
C. Use the Create Payment Plan action in the Contact Center Console.
D. Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.

문제 #4

An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org.
which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values:
Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.
What is the recommended way to design it in Energy and Utilities Cloud?

A. A picklist attribute can be configured and associated to the base object type.
B. A picklist field can be added to the Prodoct2 object
C. A Velocity Picklist can be configured and related to Produc12 object
D. A picklist attribute can be configured and associated to each product individual^

문제 #5

An energy company is implementing Energy and Utilities Cloud for its service center agents.
Which two of the following business processes should be part of their test scenarios?
Choose 2 answers

A. Set up a payment arrangement.
B. Manage a customer moving out.
C. Manage changes to contract clauses.
D. Create a multi-site quote.

질문과 대답: