최신Salesforce Certified Field Service Consultant - FS-Con-101무료샘플문제

A. Customer Working Hours

B. Service Urgency

C. Customer Entitlement

D. Service DueDate

A. Remove the Match Territory Work Rule.

B. Deselect Working Location Enable Primary on the Working Territories Work Rule.

C. Select Working Location Enable Primary on theWorking Territories Work Rule:

D. Include the Mateh Territory Work Rule.

A. jobs require multiple stages of work performedby different resources.

B. jobs require consecutive days of work and can span over weekends.

C. jobs need to be performed at the same site on the same day of the week.

D. Jobs can take longer than the available resources hours in a day.

A. Create a queue for each tier group within each territory on the Service Appointment object.

B. Create a custom number field to capture the tier number on the service resource.

C. Make a relevance group on the work rule to filter based on the tier number and add the rule to the policy.

D. Use the Priority field on the service resource assigning Tier 3 techs the lowest number and Tier1 techs with the highest number.

A. Soft Boundaries

B. Customer First

C. High Intensity

D. EmergencyPolicy

A. Update the Service Appointment page layout to include the Articles related list.

B. Create a quick action on the work order to search the Knowledge base.

C. Attach the relevant articlesto the work order or work order line items.

D. Add the Knowledge Lightning component to the Field Service mobile app.

A. Work Orders to Products

B. Products to Accounts

C. Work Orders to Assets

D. Assets to Products

A. Dispatching

B. Adjust Scheduling Policy

C. Scheduling

D. Customer Entitlements

E. Knowledge Base

A. Assign Contractor 1 as a Preferred Resource.

B. Assign Contractor 1 and 2 different Skill Levels for repair Work Type.

C. Assign Contractor 2 as an Excluded Resource.

D. Assign Contractor 1 and 2 different capacities for repair work.

A. Create a standard set of Work Order Line Items.

B. Create a child Work Order for each similar site visit.

C. Create a work flow to clone the Work Order.

D. Create Work Types for use onWork Orders.

A. Create two Service Resources and assign them to the employee. &

B. Create two Skills records and assign them to the Service Resource record.

C. Create one Service Resource and assign the relevant Permission Set Licenses. pee

D. Create one Service Resource and assign the Technician and Dispatcher role.

A. Add the Related Asset related list to the Asset Page and configure the Product Request object

B. Add the field history tracking related list to the Asset Page and configure the Product Request object,

C. Add the field history tracking related list to the Asset Page and configure the Asset Relationship object.

D. Add the Related Asset related list to the Asset Page and configure the Asset Relationship object.

A. Work Orders will have multiple Work Order Line Items. Each Work Order Line Item will be linked to the Asset and have a Service Appointment.

B. Work Orders will have multiple Service Appointments. Each Service Appointment will be linked to the Asset.

C. Each Account will have a Service Appointment that will represent the work to be done at the customer site.

D. Each Asset will have a Service Appointment that will represent the work needed for each machine.

A. A straight line is used to compute the shortest distance between two locations if Street LevelRouting is enabled.

B. Configure Schedule Policy by modifying Work Rules and Service Objectives.

C. Set Auto Schedule to True upon creation of the Service Appointment.

D. Configure the Resource Availability Work Rule to calculatetravel at the expense of the resourceand breaks.

E. Default Travel Speed is used only if a different travel speed is null on the resource.

A. The default drip feed setting is overriding the drip feed rate on a service territory.

B. The appointment status is going from Scheduled to Completed.

C. The status on completed appointments can only be Canceled, Completed, or Cannot Complete.

D. Other scheduled jobs are dispatching appointments and exceeding the drip feed value.